why did depop limited charge me
by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. As a seller, you must update your account that you are shipping with Depop to qualify. It is very unfortunate and hurts small businesses who have to eat these fees. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Fiona Short, Depop seller, phone interview, September 24, 2020 Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. What Is Depop? The Clothing Resale App That Gen-Zers Are Using - CNBC And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. You can select shipping with Depop, meaning you dont have to configure shipping manually. But don't worry, How To Pack & Ship An Xbox (With Pictures). The depop limited charge just reoccurred the next day and it went through. Now, you can list as many products as you want. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. You can simply adjust your listing and post it again. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . However, unlike Poshmark, Depop charges you additional fees. Selling your items on Depop is a simple process. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Both in the U.S. and both depop payments. A week later they have opened a dispute saying this was an unauthorised payment? Let us help you. And what is depop limited? Make sure to check out the International USPS shipping guide for more details. Depop suggests that you do not ship your item until you receive the payment. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. When they updated to extra-small I didnt bother to go back to update my older listings. How long do you have to be inactive on Depop? We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Update or re-download your Depop app to the latest version. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. 1999-2023 PayPal, Inc. All rights reserved. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. It was removed by the firm in a few hours and her password was reset. Depop Revenue and Usage Statistics (2023) - Business of Apps Step 5: Enter your First name, last name, billing address, and tap on Next. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. Yes, USPS Regional Boxes Are Discontinued. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Depop charges a 10% selling fee for sales on the platform. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. When it comes to print-on-demand service providers, we recommend Printful and Printify. Depop Paypal Fee Calculator & Spreadsheet - Calculate Depop - FinalFees Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. Create an account to follow your favorite communities and start taking part in conversations. Lets dive right in. To keep proof of postage, send the item to the address on the in-app receipt. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Inspiration arrived during a visit to a friends apartment. If you need tips with a step-by-step guide, check out our post below. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. guccidurags. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Fill out the basic details and then click on Next. When the money has been transferred, you can move it over to your bank account if you wish. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Press J to jump to the feed. Theres no need to buy high-end photography equipment to takegreat product photos. However, you can create your account through the Depop app as well, as the process is the same. If you would like to customise your choices, click 'Manage privacy settings'. So, to avoid refunds, always describe your items fully in your product description. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Please make sure you've read the community rules, and that your post follows our posting guidelines. The person paid via goods as PayPal took a percentage. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Ready to get started? What is Depop, and why did Etsy spend $1.6 billion on it? - Vox They are entrepreneurs, pushing fashion forward in so many different ways. For this example, were going to create an account directly from their website. Depop limited fee - PayPal Community Wirecutter is the product recommendation service from The New York Times. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. A collective of individuals who inspire and grow with their evolving style and values. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Check that you are not accidentally logged on to another account if you are using multiple devices. Hone your style, and your audience will find you. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. It should have no effect on the deliverability of your packages. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. 2023 BBC. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. Does anybody know if I will get my 90 back? There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. What is Depop Limited and why did I get charged for it? However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Congratulations! Aesthetics are a big selling point on Depop. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). By selling print-on-demand products, you wont need to have an inventory in stock. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Even when your product doesn't get sold, you wouldn't have to pay for anything. Then, tap on 'Set up your shop'. We would stay away from doing something like this it is risky for both your Depop account and your payment. Tap on the Setting icon from the top right side of the screen. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. Or, do you have a collection of handmade products that you'd like to start selling? The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. For example, if you "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. Why did Depop take money from my bank account? You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Your description must disclose that you are working with a third-party to source and manufacture your products. We use cookies to ensure that we give you the best experience on our website. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. By browsing this website, you consent to the use of cookies. The phone did not arrive after 2 days even though the seller said they'd send it next day . If you are new to selling on Depop, you will need to have a Paypal account and verify your information. You are viewing the PayPal Community Archives. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. Etsy is acquiring UK-based social selling site Depop for $1.625B in a Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. It all hangs on whether paypal agree that the transaction was unauthorised. We actually update the tracking information on both Paypal and Depop. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. Also remember, PayPal fees! Verify your information with Paypal (banks, cards, email, etc). Apr-22-2015 12:43 PM. Please search the subreddit before posting to see if the topic has already been discussed. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Posted on. About Depop | Depop Newsroom How do I get a Depop fee refund? - Depop help GB "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Well Damn lol. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. Depop, a social app targeting millennial and Gen Z - TechCrunch By browsing this website, you consent to the use of cookies. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. In June . There are several times throughout the year that Depop has offered free shipping. In this article, weve shared many important things you must know before selling on Depop. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. You lost any seller protection by sending to another address than the paypal registered address of the buyer. I contacted the buyer and she told me the email address that the payment went to. There are many things you should know before selling on any marketplace. | Depop Can Nigeria's election result be overturned? A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Options. It was too good an opportunity to pass up. Shipping with Depop internationally vs. domestically is different in a few ways. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. 5. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. Now you can start selling items and get paid when your items sell. Step 2: Enter the 6-digit code sent by Depop to your phone number. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) Heres How to Responsibly Donate and Repurpose Your Castoffs. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). The fee will be taken from your connected PayPal account or the card you are using on your Depop account. Others have received a faster response from reaching out to Depops Twitter account as well. This content may be old or outdated. If that is the case, Depop has a process and form that you can follow and fill out. Learn More. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. With shipping and complicated seller fees, it felt like a chore. I am a bot, and this action was performed automatically. And my balance wasnt negative either. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Rather Depop shipping is included in the price depends on the individual seller. Then, tap on 'Set up your shop'. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. If you had met seller protection paypal would have reimbursed you. Im going to get rid of those this week was a common refrain. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. All purchases through Depop are covered by Buyer Protection. Depop fee + taxes + shipping (if you use ship with depop). Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. A sub for discussing all things Depop. Please make sure you've read the community rules, and that your post follows our posting guidelines. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Can anyone help me? The following is a sponsored link. I'm sure Depop will have that policy too good luck!! If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. Depop confirmed that it intends to implement multi-factor authentication in 2021. If this is the case, you need to wait 7-10 business days. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Can you put videos on Depop? - VideoAnswers If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. Want a Great Deal on a Big-Ticket Kid Gift? Make sure the email on your Paypal account and your Depop account match. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. Read Next: How to Ship on Your Own on Depop. Can pre-loved clothes make fast fashion sustainable? 4. You can certainly ship on your own. There are pros and cons to offering free shipping automatically. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. Attach proof of full refund to the buyer (i.e. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. What I was missing was the notification of payment received from my buyer. They are entrepreneurs, pushing fashion forward in so many different ways. Step 2: Add a photo/logo that represents your brand and tap on Next. "We will continue to remind our community about the importance of account security and updating their passwords.". 130 sold. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The cost savings to the customer can help to boost your sales. ***UPDATE** SWIPE FOR ANSWER!! Your Depop username @username. Find out more about how we use your personal data in our privacy policy and cookie policy. They will email you once an agent is available so make sure to have your email notification on. Link to your social media account and tap on Next. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. Instead, you will have to email them at support@depop.com. Good to know it's normal doe. If so, then you may have thought about selling on Depop. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Advice, staff picks, mythbusting, and more. However, the flat 10% selling fee that we discussed is charged only when you sell an item. These 6 Tips Will Help. I did so by accident, used my own money to ship, and I was charged. Paypal can hold your funds for up to 21 days. It focuses on music, fashion, art mental health, and sustainability, Short said. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. The depop limited charge just reoccurred the next day and it went through. Why did USPS charge my recipient "Postage Due" to receive their package? Your buyer's Depop @username. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to.