ncl butler and concierge service

After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Special Haven menus for The Haven Restaurant and in-suite dining. Assists with priority access to tenders to shore. Part Time Real Estate, Leasing Consultant. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Hotel. There is also a private sauna reserved for guests of The Haven. Are drinks packages worth the price? Priority when reserving restaurants and entertainment onboard NCL vessels. Concierge. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. We enjoy eating in the restaurants more than we would the room. Learn more. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. ft.*, your Family Suite sleeps up to six* guests. Some lines, like Silversea, have a butler for every suite. I have had two on NCL (Spirit), they can be fantastic. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Enrollment required. By continuing to browse the site you agree to our use of cookies. Your suppose to carry it when you leave your cabin in the ship. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Another thing to consider doing is to fill out Hero cards for the workers. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. ft.*, you have space for up to eight guests. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. the grandson had a meltdown and dad went to the room. the concierge left us behind. They also supervise the room steward and makes sure things are done properly. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Your butler is there to make it happen. By Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. An aft-facing mini-suite would not include a butler/concierge. In one case I waited in the Lounge for my Butler escort. It works every time, and I get my soda fix. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Related: Are drinks packages worth the price? This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. hoping our third time in april actually results in an escort! Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Related: Inside Regents new $11,000-a-night super suite. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. What is being described on this thread is reality. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? This may be something that is a difference between European standards and American. Some people get great service, some just ok., some not very good. But if you're cruising The Haven, you're in for a special treat. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Fire Chief, September 20, 2017 in Norwegian Cruise Line. So just curiousThanks again!!! Thanks to all. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Do you need a concierge or a butler to have a fantastic cruise? If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. Lots of room for everyone. The standard phone in your suite has these same numbers pre-programmed as well. first time, my mom's card didnt have her picture loaded when she scanned at security. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. DECK 16. I think I'm right in saying that doesn't include a butler. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Guests will need to use their keycards in order to enter The Haven complex. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Name of lounge: The Haven Lounge. Enrollment required. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. What they can do though is virtually everything in between. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. TPG values it at $1,600. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. The butler is your personal host during the cruise vacation. Handy when away from your cabin to call cabin mates or order services. Complimentary private transfer from pier to airport. DECK 19. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". This is a question that we are often asked by guests. Call me with your order and I will set up your room." Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Cocktail party with the cruise ships officers. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The help and assistance 24-hours a day, of a trained and certified butler. Concierge services to help guests book dining, entertainment, shore excursions, and more. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. These stories will help: A beginners guide to cruise line loyalty programs. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. All Rights Reserved. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Then watch the moonlight dance on the waves from your private terrace. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. The concierge can also help you plan special occasions and celebrations. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. Improve earnings, maximize rewards and track progress toward dream trips. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. He/she isn't just "yours". They keep a log of how often the day and night butlers are used. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. There are select categories of Suite which come with specific additional amenities, too! They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. The first time I let the butler spoil me since I was a suite rookie. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. This suite additionally includes a private balcony. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. the escort onto the ship has failed both times we sailed in suites. Champagne, custom selection of liquor, fruit, bottled water and sodas. We used the butler very little outside his duties, most of which could easily have been done by the room steward. I hope those neighbours tipped him well as he was so devoted. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. The high annual fee is only worth it if youre taking full advantage of the cards benefits. This will greatly affect the level of tips that you are expected to reward their service with. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. Actual amenities vary by ship and category. 19952023, The Independent Traveler, Inc. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. Started June 21, 2021, By Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. I will call him. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. They will arrange speciality dining at your request, get you priority tendering when required. Have your butler arrange a culinary feast in your dining area. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". The Maite'd was appalled and informed us.the butler will do that. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. one night we stayed in to watch one and ordered pizza. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. You. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! So as you can see each cruise with a butler is different, There have been trips that we never used the butler. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself.

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