kaiser permanente text bot interview

As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. ", "I work good with minimum supervision, but I also enjoy working with a team. Your problem-solving approach is fantastic! Healthcare is not a place for gimmicks because health is precious and irreplaceable. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. I cannot take on every step of a project all of the time. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. But when I'm home, I don't think about work. I know that working as a team is of utmost importance here and the team members having a clear understanding of how we can work together would be extremely beneficial. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. By seeing and understanding the history, I can help guide a plan moving forward for the team. Dates shown above are approximate. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. . Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. I would also need a technologist to assist me who could adjust to my easy procedural style.". Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. Very nice answer. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. 3.2 (5 reviews) Term. This is a great response, and it shows that you truly do care about the people that you come across every day. I am eager to get a great start on my career. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. These go above and beyond what it means to provide compassionate care. 1 / 41. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. We do not claim our questions will be asked in any interview you may have. It is essential to keep a healthy work/life balance to prevent burnout in any career and your interviewer at Kaiser Permanente wants to hear that you have the ability to do this. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. "I handle stress very well, and when you call my references, they will attest to this fact. I took the role of delegating all of the high-priority work among my team and constant lines of communication were the key to success. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. Asked November 29, 2021 "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. Kaiser Permanente is 100% focused on the service that they provide to their patients. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. ", "I dislike when there's work politics. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. Image source: Times Herald. I like to manage my time to finish my projects on time. The Kaiser Permanente hiring process involves two types of interviews that may be conducted. He ended up requesting and receiving a transfer. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. In the end, we awarded those with perfect attendance a $600 bonus. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. Early in my career, I probably worried too much about the fear of failure with my patients. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. Great answer! I make sure to practice empathy. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. "A bit about me - I love to travel, read, and conduct research. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. I have enrolled myself in an evening/weekend workshop for the next six weeks. I love working with like-minded people who set challenging goals for themselves. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. I have always been great at working behind the scenes with the result being efficiency for others. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. We do not have advertisements on our pages but we do try to make money through paid-memberships. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". The status says no longer consider for the position. My documentation is strong, as well. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. It sounds as though you are highly organized and methodical in your work. While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. "Knowing that Kaiser Permanente employs over 200,000 people and has an extremely diverse workforce, I truly value diversity and the importance it plays in a sound and successful business. While we are all human and make mistakes, the key to this question for your interviewer is how you handle the aftermath of a mistake to make things right. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. ", "I'm very interested in clinical research. Discuss with the interviewer what you would expect for compensation if offered this position. Your answer shows the interviewer that you can work well with almost anyone. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. Definition. We will re-assess in December, but it seems to be working very well. ", "I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.". I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. Very good answer! One for the clinic, one for me, and one for the patient. It's professional to take a few minutes after an encounter like that and let those emotions come and go. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. If possible, pick a weakness that is not a core skill for the position you are interviewing for. I manage this by focusing my energy on productive activities that are good for my work. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). It sounds like you have a very full personal life, with a fantastic work/life balance. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. Talk to your interviewer about a time when have had to adjust to changes on the job. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. Write a thank you note or email to all your interviewers. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. Did you consider that the patient's physical pain or feeling ill would make his temper short? This process helped make our project a success in the end. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. ", "I would describe myself as a hard worker. By consistently rejuvenating in this way, I can give even more energy when I am at work. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. Is this something junior staff can be involved in? Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. List several ways that you receive your industry knowledge and stay on top of trends. Perhaps you have a keen eye for detail. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. I indulge in the things that make me happy on my time off. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. I work good under stressful situations, and I'm good at resolving patients' problems.". Nice! For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. I strive for perfection too often, which causes unnecessary stress for myself. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. In a positive tone, discuss how you made the situation work! When have you had to adapt to change in the workplace? I'm a good listener, and my coworkers and patients like that about me. It seems you would be a wonderful teammate to have around. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. This is a personal and caring approach. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. Your interviewer would like to know how your communication skills have benefited your team in the past. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. I like to get to know people and ask them questions about themselves. I also dislike when the morale of the lab is low. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. Discuss the reasons why will you be great at this job. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. ", "From a young age, I was raised around a farm and animals are a huge part of my life. My approach is to tune out the negativity and try to figure out why the personality is difficult. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". Are there shared values that you could also mention? While there is no right or wrong answer to this question, be sure to speak with honesty and confidence in explaining how you interact as part of a larger team. Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. Click the card to flip . ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. Excellent! My idea was to talk to users of EHR systems at all levels. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. Last, I adapt to the individual. Deadline: October 5, 2022. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. Either way, be honest with the interviewer about your preferences without leaning negatively, either way. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. We also raise chickens and goats and have a couple of horses as well. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. If I promise any follow-up to my students, I do so in a timely manner. Any hiring authority should feel comfortable putting you in front of their valued customer base. ", "The people on the frontlines of a business are vital to the success of any organization. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. Have a question or concern? ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. Take a few minutes to tell the interviewer a few things about yourself. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". What questions did they ask during your interview at Kaiser Permanente? I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". Talk about your qualifications and skills that will help you to do this job well. You've answered well by sharing that you face stressful situations head-on. The staff wanted to start double-booking patient time slots. We've all had those tough cases. Balancing empathy with honesty is key when communicating bad news. ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide.

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